Resource Navigators Connect Parents Using


Parents and caregivers in Missouri now have a new resource to help them connect to family support. ParentLink’s navigators help families overcome barriers affecting maternal and child health and are now available statewide with funding from the Missouri Department of Health and Senior Services.

“Parents and caregivers face many different challenges when raising children,” said maternal and child health navigator Stacey Harlow of ParentLink, a program of the College of Education and Human Development at the University of Missouri. . “The barriers I see the most include transportation, housing, health insurance, and limited income.”

Harlow is an accredited community health worker, along with colleagues Yvette Chambers and Nan Macklin, who also provide statewide navigational assistance.

Now available statewide, ParentLink navigators have been helping families in central and southeastern Missouri since 2018. Services range from verifying Medicaid eligibility to helping parents with SNAP applications and helping family carers find legal assistance.

“I want families to know that as navigators, we’re here to find resources, help with issues, or connect them with someone who can,” Macklin said. “The biggest challenge facing parents and caregivers is knowing who to connect with to help them when needed.”

Families in Missouri can connect with Maternal and Child Health Navigators for free by contacting the statewide ParentLink WarmLine at 800-552-8522, texting 585-326-4591, texting an email [email protected] or by messaging @ParentLink on Facebook.

ParentLink services are open to all Missouri families from 8 a.m. to 10 p.m. weekdays and noon to 5 p.m. weekends, with translation services available. Find more information at

About the University of Missouri Extension

For more than 100 years, the University of Missouri Extension has extended academic knowledge beyond campus to every county in the state. In doing so, Extension has strengthened families, businesses and communities.


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